Thank you for visiting and shopping at J&L Naturals. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on Sundays or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

 

Shipping rates & delivery estimates 

Shipping charges for your order will be calculated and displayed at checkout. 

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

 

Shipment to P.O. boxes or APO/FPO addresses 

J&L Naturals ships to addresses within the U.S., U.S. Territories, International, and APO/FPO/DPO addresses.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

J&L Naturals is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

J&L Naturals is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact J&L Naturals Logistics Team (Jenn@JnLNaturals.com) to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

 Returns Policy

Our Refund Policy provides detailed information about options and procedures for returning your order.